rajabaji FAQ — Mobile, Account and Withdrawal

Clearing the cache in your phone's browser or app usually fixes the problem. In Chrome, go to Settings → Privacy and Security → Clear Browsing Data and select "Cached images and files". Then reload rajabaji. If the problem continues after clearing the cache, try a different network (mobile data or Wi-Fi).

Yes, rajabaji is fully optimized for mobile browsers. The site opens directly in any modern browser — Chrome, Firefox, or Samsung Internet. Slots, live casino, and sports betting all work completely in the browser. For the best experience, though, using the app available through the official channel is more convenient.

The rajabaji app, both Android (APK) and iOS versions, is available through official channels. Do not download from any third-party site or app store — always use the official source for your security. Visit the dedicated page for more details about the rajabaji APK.

Log back into rajabaji once your connection is restored. In most games, a round interrupted by a disconnection is completed automatically and the result is added to your account. If you think there is a balance discrepancy, contact live chat — your transaction history is always saved on the server.

rajabaji runs smoothly on Android 5.0 or higher and iOS 12 or higher. You can also play from any modern browser on a desktop or laptop. Live casino streaming may be a bit slow on older or low-end phones; in that case, slots or card games are a better choice.

First restart your phone and check that you have enough storage free (at least 500 MB free is recommended). To install an APK on Android, Settings → Security → Unknown Sources must be enabled. If the problem persists, uninstall the app, download it again from the official channel, and let support know.

rajabaji may request verification when you make a large withdrawal for the first time or to confirm your account security. The main purpose is to confirm you are 21 or older and that the details in your account are correct. Having your documents ready in advance avoids delays later.

A National ID card (NID) is the easiest and most accepted document. A passport or driving licence can also be used. The photo of the document must be clear and fully visible — if any part is cut off or blurry, verification may be delayed. The support team will let you know which document is needed if required.

Yes, the name in your rajabaji account must exactly match the name on your bKash, Nagad, Rocket, or bank account. If the names do not match, your withdrawal may be held. It is important to enter the correct name at registration — if you need to change it later, you will need to contact support.

The reason for rejection is usually communicated by email or live chat — for example, a blurry photo, an expired document, or a name mismatch. Once you know the reason, resubmit the correct documents. If you are rejected more than once, contact support directly; the team will walk you through the entire process in Bengali.

rajabaji uses SSL encryption to keep all documents and personal information secure. This information is not shared with any third party outside the verification process. Read our privacy policy for more details.

Choose a password of at least 10 characters that combines uppercase letters, lowercase letters, numbers, and special characters (such as @, #, $). Do not use your name, date of birth, or simple passwords like "123456". Use a different password for each site — a good password manager app makes this easy.

Absolutely not. No rajabaji staff member will ever ask for your OTP, password, or bKash/Nagad/Rocket PIN. If anyone asks for this information by phone, message, or chat, it is an attempted scam. Always keep your OTP private — do not share it even with family members.

Always check the address bar in your browser to confirm the correct URL (rajabajiapp.cam) and that there is an HTTPS connection. URLs with changed spellings or extra characters — such as "rajabaj1" or "rajabaji-bd" — are signs of a fake site. Be careful with links from ads in Google search results too; opening the site directly from a bookmark is the safest option.

Change your password immediately and notify the rajabaji live chat. The support team can check the recent login history of the account and, if necessary, temporarily secure it. Also let support know which device or network was used to access the account.

Every person must have a separate account in their own name. Giving your login details to someone else or using another person's account is against rajabaji's rules and creates a security risk. Different family members can open separate accounts on the same device — but two accounts for the same person are not allowed.

A withdrawal request at rajabaji usually takes between 30 minutes and 3 hours to complete — this applies to all methods: bKash, Nagad, Rocket, and Upay. Bank transfers may take slightly longer. It is normal for processing to take a little longer during peak hours or system updates.

Yes. rajabaji is open 24/7, so you can submit a withdrawal request at night, on weekends, or on BPL match nights. The standard processing time (30 minutes to 3 hours) applies equally at night and on holidays. 24/7 live chat support is available for any issues.

Yes, but the wagering requirement must be met first. For example, with the welcome bonus, if you deposit ৳1,000 you receive ৳1,200 in bonus and must wager 20 times that bonus amount, which is ৳24,000. Once the wagering is complete, winnings from the bonus can be withdrawn just like a regular withdrawal.

A "pending" status means the request is being processed. If it remains pending for more than 3 hours, contact live chat with your transaction ID and ask about it. An unverified account, a name mismatch, or an incomplete wagering requirement are common reasons a withdrawal may be held.

The minimum withdrawal amount at rajabaji is ৳1,000. This limit is the same for all methods: bKash, Nagad, Rocket, Upay, and bank transfer. For deposits, the minimum is ৳200.

No. Withdrawals can only be made to a bKash, Nagad, Rocket, Upay, or bank account registered in your own name. The name on your rajabaji account and the name on the payment method must match exactly — withdrawals to accounts where the names do not match will be rejected for security reasons.