rajabaji's Privacy Policy

rajabaji takes user privacy seriously. You have the right to know how the information you provide while using our platform is handled. This privacy policy ensures full transparency about how we collect and use data.

By creating an account on rajabaji or using our services, you agree to the terms of this policy. This policy forms an integral part of our Terms and Conditions.

1 What Information Is Collected

rajabaji collects certain personal information to provide services and manage accounts. The types of information collected are listed below:

1.1 Registration and Identity Information

• Full name, date of birth, and national ID number (for age verification)
• Email address and mobile number
• Password (stored in encrypted form)
• Account username

1.2 Transaction and Financial Information

• Deposit and withdrawal history
• Details of payment methods used (bKash, Nagad, Rocket, Upay, or bank transfer)
• Transaction amounts and timestamps

1.3 Usage Information

• IP address, device type, and operating system
• Browser type and version
• Login times, page visit history, and session duration
• Information from cookies and similar tracking technologies

1.4 Communication Information

• Records of your conversations with us via live chat or email
• Support tickets and complaint details

2 Purpose of Data Collection

rajabaji collects user information only for specific and legitimate purposes. We do not use any information unnecessarily or for any other purpose.

• Account creation and management: To complete the registration process and keep your account active and secure.
• Age and identity verification: All rajabaji services are for users aged 21 and above. Identity information is required for proper verification.
• Payment processing: To securely process deposit and withdrawal requests.
• Fraud prevention and security: To detect unusual account activity and maintain platform security.
• Customer support: To properly resolve your issues, questions, and complaints.
• Service improvement: To analyse user experience and make the platform more effective.
• Relevant communications: To inform you about new bonus offers, promotions, or important updates (you can opt out of these communications at any time).

3 Data Storage and Security

rajabaji uses industry-standard security measures to keep your information secure. All data is transmitted via SSL (Secure Socket Layer) encryption, making unauthorised access by third parties extremely difficult.

Data stored on our servers is held in encrypted databases. Passwords are never stored in plain readable format — they are always protected using a one-way hashing method.

The data retention period depends on user activity and applicable legal obligations. Even after an account is closed, some information may be retained for a set period to meet legal and regulatory requirements.

4 Sharing Information with Third Parties

rajabaji does not sell your personal information to third parties for commercial purposes. However, limited information may be shared in specific circumstances:

4.1 Service Providers

Only the necessary information is shared with trusted third parties for payment processing, data analysis, and technical support. These partners are bound to comply with the terms of our privacy policy.

4.2 Legal Requirements

Information may be shared with authorities to comply with court orders, lawful government requests, or applicable legal obligations.

4.3 Fraud Prevention

Information may be shared with relevant authorities as needed to detect and prevent money laundering, fraud, or other illegal activity on the platform.

5 Cookie Policy

rajabaji uses cookies on the website to improve your experience. Cookies are small text files stored in your browser that help our site remember your preferences and session information.

The types of cookies we use:

• Essential cookies: Required to maintain login sessions and ensure security.
• Functional cookies: To remember language preferences and user settings.
• Analytics cookies: To analyse site traffic and user behaviour in order to improve our service.

You can control or disable cookies from your browser settings. However, disabling certain essential cookies may limit some site functionality.

6 User Rights

As a rajabaji user, you have the following rights regarding your personal information:

• Right to access: You can request to know what information we hold about you.
• Right to correction: You can request that incorrect or outdated information in your account be corrected.
• Right to deletion: In certain circumstances you can request that your information be deleted, though some information may need to be retained due to legal obligations.
• Right to restrict processing: In certain circumstances you can request that the use of your information be limited.
• Opt out of marketing communications: If you do not wish to receive promotional emails or notifications, you can opt out at any time.

To exercise these rights or for any questions about your information, contact our support team. For responsible gaming information and self-exclusion requests, visit our Responsible Gaming page.

7 Protection of Minors' Data

rajabaji strictly follows a 21+ age policy. Our services are not for anyone under the age of 21, and we do not knowingly collect any information from minors.

The registration process includes age verification. If we become aware that a minor's information has been collected by mistake, that information will be deleted immediately and the associated account will be closed.

8 International Data Transfers

In some cases your information may be processed or stored on servers located outside Bangladesh. In such cases we ensure that appropriate data protection measures are in place and that information is always handled in a secure environment.

9 Changes to This Policy

rajabaji reserves the right to amend or update this privacy policy as needed. If any significant changes are made, we will notify you via a notice on the website or by email.

The updated policy will take effect from the date it is published. Continuing to use our services after a policy change indicates that you agree to the revised policy. To learn more about us or if you have questions about our services, contact the support team.

10 Contact Us

If you have any questions, comments, or requests about this privacy policy, contact our support team. We provide assistance in Bengali and English 24 hours a day, 7 days a week.